can not cancel my test trial contract

[daniel.221]

How can I cancel my test trial contract.

under "Manage plan" is no "cancel plan" visible.

[John T Smith]

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

[Tacafy大尉 · Accepted solution]

As John T Smith says, you need to contact customer care to cancel.

In many cases, this is just before the end of the trial version and the cancel button is grayed out when preparing for the billing process to move to the full version.

If you finish the trial version and automatically switch to the regular version, don't worry, you will be billed once, but if you cancel within 14 days, you will get a full refund.

[daniel.221]

thanks for your answer.