Can't Access Adobe Portfolio After Changing Primary Email

[stormyj15757512]

I recently changed my primary email from my student email to my personal email and now I don't have access to Adobe Portfolio. When I go on the site and select "Get started for free", my portfolio isn't listed. 

[John T Smith]

As far as I know, changing your account means you have to start over

But, go to the links below to verify that

You need to go to the links below for Portfolio help
https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168
https://helpx.adobe.com/creative-cloud/how-to/create-portfolio-website.html
https://help.myportfolio.com/hc/en-us/articles/216489627-Manually-configuring-a-custom-domain
https://help.myportfolio.com/hc/en-us
https://portfolio.adobe.com/themes
https://portfolio.adobe.com/

[stormyj15757512]

The website is still up though so I should still be able to access it somehow right?

[Nancy OShea · Accepted solution]

Do you have a PAID Creative Cloud Plan?  You need one to access Portfolio.   Log-in below with your PAID ID and password.

https://account.adobe.com/plans

https://portfolio.adobe.com/

FREE membership does not include Portfolio.  See screenshot & link below.

https://helpx.adobe.com/creative-cloud/help/benefits-creative-cloud-free-membership.html

Source: https://helpx.adobe.com/creative-cloud/help/benefits-creative-cloud-free-membership.html