Can't Access Adobe Portfolio After Changing Primary Email

New Here ,
Aug 07, 2020

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I recently changed my primary email from my student email to my personal email and now I don't have access to Adobe Portfolio. When I go on the site and select "Get started for free", my portfolio isn't listed. 

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1 Correct Answer

Adobe Community Professional , Aug 08, 2020
Nancy OShea Adobe Community Professional , Aug 08, 2020
Do you have a PAID Creative Cloud Plan?  You need one to access Portfolio.   Log-in below with your PAID ID and password. https://account.adobe.com/plans https://portfolio.adobe.com/   FREE membership does not include Portfolio.  See screenshot & link below. https://helpx.adobe.com/creative-cloud/help/benefits-creative-cloud-free-membership.html Source: https://helpx.adobe.com/creative-cloud/help/benefits-creative-cloud-free-membership.html  

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Most Valuable Participant ,
Aug 07, 2020

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New Here ,
Aug 08, 2020

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The website is still up though so I should still be able to access it somehow right?

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Adobe Community Professional ,
Aug 08, 2020

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Do you have a PAID Creative Cloud Plan?  You need one to access Portfolio.   Log-in below with your PAID ID and password.

https://account.adobe.com/plans

https://portfolio.adobe.com/

 

FREE membership does not include Portfolio.  See screenshot & link below.

https://helpx.adobe.com/creative-cloud/help/benefits-creative-cloud-free-membership.html

Source: https://helpx.adobe.com/creative-cloud/help/benefits-creative-cloud-free-membership.htmlSource: https://helpx.adobe.com/creative-cloud/help/benefits-creative-cloud-free-membership.html

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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