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Can't add new payment card

New Here ,
Apr 23, 2020

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Hi there,

 

I can't add new payment method. See error: 

Card is invalid, please check card details
 
But my card works well and enought money.
 
Please help.

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Can't add new payment card

New Here ,
Apr 23, 2020

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Hi there,

 

I can't add new payment method. See error: 

Card is invalid, please check card details
 
But my card works well and enought money.
 
Please help.

Topics

Community Information, How to

Views

324

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Apr 23, 2020

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This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Adobe Community Professional ,
Apr 23, 2020

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Well, evidently not.  Depending on where you live, maybe you need an authorization code from your bank or something. 

 

Nancy O'Shea, ACP
Alt-Web.com

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