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Can't cancel plan

New Here ,
Mar 27, 2020

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Hello all, I've been trying to cancel my plan for creative cloud but there's no cancellation button anywhere. The account is on my school email but I'm paying for it and I just can't find anyway to cancel it on my account pages. The option just doesn't show up. This is extremely frustrating as I have no more use for it but I can't cancel. I'm paying for the annua plan but I'm willing to pay the cancellation fee for it to just go away. 

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Can't cancel plan

New Here ,
Mar 27, 2020

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Hello all, I've been trying to cancel my plan for creative cloud but there's no cancellation button anywhere. The account is on my school email but I'm paying for it and I just can't find anyway to cancel it on my account pages. The option just doesn't show up. This is extremely frustrating as I have no more use for it but I can't cancel. I'm paying for the annua plan but I'm willing to pay the cancellation fee for it to just go away. 

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Mar 27, 2020 1
Adobe Community Professional ,
Mar 27, 2020

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I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum so that proper help can be offered.

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Mar 27, 2020 0
New Here ,
Mar 27, 2020

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Okay, thank you

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Mar 27, 2020 0
Most Valuable Participant ,
Mar 27, 2020

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

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Mar 27, 2020 0