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Can't download adobe DC pro desktop app. Just signed up for a monthly subsription and free trial.

dmcconda
New Here ,
May 05, 2020 May 05, 2020

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Can't download adobe DC pro desktop app.  Just signed up for a monthly subsription and free trial.  Help!!!!

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Creative Cloud

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dmcconda
New Here ,
May 05, 2020 May 05, 2020

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failed message.pngIt gets me to this screen but will not let me sign in!!!

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John T Smith Community Expert
Community Expert ,
May 05, 2020 May 05, 2020

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The COMPANY name is Adobe, the PROGRAM name is Acrobat

 

BLANK Cloud Screen https://community.adobe.com/t5/Get-Started/Cloud-Desktop-App-is-blank/td-p/5316273
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

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Nancy OShea Community Expert
Community Expert ,
May 05, 2020 May 05, 2020

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Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud+ all other apps you intend to use.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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