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Can't download/install Photoshop trial on new computer

New Here ,
Apr 24, 2020

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I am having an issue downloading/installing a photoshop trial onto a brand new desktop PC (windows 10). I have tried disabling pop up blockers, turning off anti-virus software and firewall but nothing seems to work. Please help

 

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Download and install, How to, Windows

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Can't download/install Photoshop trial on new computer

New Here ,
Apr 24, 2020

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I am having an issue downloading/installing a photoshop trial onto a brand new desktop PC (windows 10). I have tried disabling pop up blockers, turning off anti-virus software and firewall but nothing seems to work. Please help

 

{Thread renamed and moved by moderator}

TOPICS
Download and install, How to, Windows

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488

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Apr 24, 2020 0
Adobe Employee ,
Apr 24, 2020

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Hi there,

 

Sorry to hear that you're not able to download Photoshop on your computer, could you please share some more details about the issue? Are you getting any errors?

Please try the steps mentioned here and let us know if it helps. https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install-logs.html

Regards,
Sahil

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Apr 24, 2020 0
Adobe Community Professional ,
Apr 24, 2020

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Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud+ Photoshop and any other apps you intend to use.   Only one trial per customer.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Nancy O'Shea, ACP
Alt-Web.com

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