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Can't Edit a PDF.

New Here ,
Apr 08, 2020

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Click on Edit. Eventually End up at Free Trial. Then told you already have this product.  What do I do to get out of this circle?

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Can't Edit a PDF.

New Here ,
Apr 08, 2020

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Click on Edit. Eventually End up at Free Trial. Then told you already have this product.  What do I do to get out of this circle?

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Most Valuable Participant ,
Apr 09, 2020

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Please post the name of the Adobe program you use so a Moderator may move this message to that forum

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Most Valuable Participant ,
Apr 09, 2020

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You must stop using Acrobat Reader. Download and install the app you paid for. Acrobat Reader does not change, but the design has left many facing this puzzle. 

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Adobe Community Professional ,
Apr 09, 2020

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Do you have a paid Creative Cloud plan?

Please log-in to your account below to confirm your plan is active and payment details are current.
https://account.adobe.com/plans

1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.
10. Scroll down to Acrobat.  See screenshot.

 

image.png

 

Post back if you still need help.

 

Nancy O'Shea, ACP
Alt-Web.com

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