Can't Find my Adobe Portfolio

New Here ,
Dec 09, 2019

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I created an adobe portfolio that is currently functioning as a website. I logged into my adobe account, which I pay for monthly and have consistantly done so, and when I go to edit my portfolio, it says I dont have one. How do I get access to it?

Adobe Community Professional
Correct answer by Nancy OShea | Adobe Community Professional

Log-out of Creative Cloud.  Log-in again with your PAID id and password using a device that supports cookies and does not have script blockers.  Failing that, try with another device or browser (Chrome desktop).  If you're still unable to edit your site, submit a help request directly to the Portfolio Team.

 

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Can't Find my Adobe Portfolio

New Here ,
Dec 09, 2019

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I created an adobe portfolio that is currently functioning as a website. I logged into my adobe account, which I pay for monthly and have consistantly done so, and when I go to edit my portfolio, it says I dont have one. How do I get access to it?

Adobe Community Professional
Correct answer by Nancy OShea | Adobe Community Professional

Log-out of Creative Cloud.  Log-in again with your PAID id and password using a device that supports cookies and does not have script blockers.  Failing that, try with another device or browser (Chrome desktop).  If you're still unable to edit your site, submit a help request directly to the Portfolio Team.

 

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Creative Cloud

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429

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Dec 09, 2019 0
Most Valuable Participant ,
Dec 09, 2019

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Dec 09, 2019 0
New Here ,
Dec 09, 2019

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I appreciate the help but, It's not a light room issue and the Adobe links you sent do not answer the question. 

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Dec 09, 2019 0
New Here ,
Jun 17, 2020

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Hello, 

did you find a solution? I have the same issue now.

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Jun 17, 2020 0
Adobe Community Professional ,
Jun 17, 2020

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Log-out of Creative Cloud.  Log-in again with your PAID id and password using a device that supports cookies and does not have script blockers.  Failing that, try with another device or browser (Chrome desktop).  If you're still unable to edit your site, submit a help request directly to the Portfolio Team.

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Jun 17, 2020 0