Highlighted

Can't install Creative Cloud - Error Code P1

New Here ,
Aug 09, 2020

Copy link to clipboard

Copied

I can't install anything Adobe, even Creative Cloud. Everything gives me this error:

sams3pi0l_0-1596965391431.png

Help please, I already tried doing the basic troubleshooting provided here but the issue is still existing.

 

Not sure if this is relevant but I tried removing Adobe Illustrator by deleting in the Applications folder (not by using the uninstaller). I already used the CC Cleaner tool so I'm not sure if this is the cause.

Topics

Libraries

Views

27

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Can't install Creative Cloud - Error Code P1

New Here ,
Aug 09, 2020

Copy link to clipboard

Copied

I can't install anything Adobe, even Creative Cloud. Everything gives me this error:

sams3pi0l_0-1596965391431.png

Help please, I already tried doing the basic troubleshooting provided here but the issue is still existing.

 

Not sure if this is relevant but I tried removing Adobe Illustrator by deleting in the Applications folder (not by using the uninstaller). I already used the CC Cleaner tool so I'm not sure if this is the cause.

Topics

Libraries

Views

28

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Aug 10, 2020

Copy link to clipboard

Copied

Sam3pi0l, do you have an active Creative Cloud membership?  If so, what type of membership are you using?  There is no membership assigned to the e-mail address you are using to post to this public discussion forum.

 

If you are attempting to evaluate Adobe applications, then do you own and manage the computer and network it is connected too?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...