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Can't install updates

Explorer ,
May 25, 2018

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CC2018

iMac 27"

High Sierra OS

I haven't had any problems to date with installing updates...then:

A couple days ago my CC 2018 stopped updating my CC 2018 apps. (So far Photoshop and Animate.)

I get the "unable to create a symbolic link" error in the Adobe pop up and when I click on that it goes to a web page with:

Exit Code: 151

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 151) executing in command 'CreateMacAliasCommand' for package: 'AdobeColorCommonSetRGB_1_0-mul', version:1.1.4

FATAL: Error occurred in install of package (Name: AdobeColorCommonSetRGB_1_0-mul Version: 1.1.4). Error code: '151'

WARN: Unable to delete file at "/Library/ColorSync/Profiles/Recommended".

-------------------------------------------------------------------------------------

Same error for both programs.

In Color Design, sorry you are facing Error 151 while updating your CC applications.  From the error, you posted the installer is unable to delete necessary files at /Library/ColorSync/Profiles/Recommended.  If you have already retried applying the updates then please reboot the computer and attempt to update the CC applications again.

If you continue to encounter Error 151, on macOS 10.13, then please uninstall any currently installed Adobe software.  You can use the process listed in Uninstall or remove Creative Cloud apps to remove the software.  Once removed please rename or remove the /Library/ColorSync/Profiles/Recommended folder and reinstall the Creative Cloud applications.  During the installation process, the folder will be recreated and there should be no further errors with updating or modifying the necessary files.

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Can't install updates

Explorer ,
May 25, 2018

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CC2018

iMac 27"

High Sierra OS

I haven't had any problems to date with installing updates...then:

A couple days ago my CC 2018 stopped updating my CC 2018 apps. (So far Photoshop and Animate.)

I get the "unable to create a symbolic link" error in the Adobe pop up and when I click on that it goes to a web page with:

Exit Code: 151

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 151) executing in command 'CreateMacAliasCommand' for package: 'AdobeColorCommonSetRGB_1_0-mul', version:1.1.4

FATAL: Error occurred in install of package (Name: AdobeColorCommonSetRGB_1_0-mul Version: 1.1.4). Error code: '151'

WARN: Unable to delete file at "/Library/ColorSync/Profiles/Recommended".

-------------------------------------------------------------------------------------

Same error for both programs.

In Color Design, sorry you are facing Error 151 while updating your CC applications.  From the error, you posted the installer is unable to delete necessary files at /Library/ColorSync/Profiles/Recommended.  If you have already retried applying the updates then please reboot the computer and attempt to update the CC applications again.

If you continue to encounter Error 151, on macOS 10.13, then please uninstall any currently installed Adobe software.  You can use the process listed in Uninstall or remove Creative Cloud apps to remove the software.  Once removed please rename or remove the /Library/ColorSync/Profiles/Recommended folder and reinstall the Creative Cloud applications.  During the installation process, the folder will be recreated and there should be no further errors with updating or modifying the necessary files.

Topics

Creative Cloud

Views

1.3K

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Adobe Employee ,
May 25, 2018

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Adobe Employee ,
May 25, 2018

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In Color Design, sorry you are facing Error 151 while updating your CC applications.  From the error, you posted the installer is unable to delete necessary files at /Library/ColorSync/Profiles/Recommended.  If you have already retried applying the updates then please reboot the computer and attempt to update the CC applications again.

If you continue to encounter Error 151, on macOS 10.13, then please uninstall any currently installed Adobe software.  You can use the process listed in Uninstall or remove Creative Cloud apps to remove the software.  Once removed please rename or remove the /Library/ColorSync/Profiles/Recommended folder and reinstall the Creative Cloud applications.  During the installation process, the folder will be recreated and there should be no further errors with updating or modifying the necessary files.

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New Here ,
Apr 15, 2020

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Worked like a charm - thanks for the help!

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New Here ,
Sep 07, 2020

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Thank you! Worked for me as well. Even though I spent 3+ hours with online tech support who couldn't fix it. I found this thread and solved it in 10mins. 

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