Can´t log in to older version of PSE (version 16)

New Here ,
Jan 26, 2021 Jan 26, 2021

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Hi. I have problem logging in to PSE (version 16, bought autumn 2017) after reinstalling the program on my computer. I haven`t found PSE downloads for my older version so I`m trying to use sceen version alternative but it seems to guide me to the 20/21 version anyway. And there my serial number wont work.

 

Appreciate some useful assistance

Best, Jesper

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Adobe Community Professional ,
Jan 26, 2021 Jan 26, 2021

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Let's try this in the Download and Install forum. 

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

 

If you purchased PSE through Adobe, there should be a link in your Account that lets you download it again. 

 

Log in to account.adobe.com, click Order History, then click the link under the Order#, then click Downloads and serial numbers. You should be able to redownload your install files from there.

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Adobe Community Professional ,
Jan 26, 2021 Jan 26, 2021

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You may only download direct from Adobe if you originally purchased a download from Adobe

 

If you did not purchase a download from Adobe, so the sale and download link are in your account, try this...

 

Direct Download Links https://prodesigntools.com/tag/ddl MAY help
-you MUST do what it says in Note: Very Important Instructions
-https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
-the prodesign links go directly to Adobe's file server, so this process
--will only work until Adobe completely removes the old version(s) from the server
.
When you do have a download, be sure to copy it to at least one external device
-a usb flash drive or hard drive, or write to a DVD
-plus a text file containing your serial number

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