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Can't manage cancelled plans to update my credit card info

Guest
Nov 01, 2019 Nov 01, 2019

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I cancelled After Effects and Photoshop not long before my card expired, but I didn't pay the cancellation fees yet because I just got my new card. I can't for the life of me find where the "manage plan" page is, and all that's showing up is "view plan" for AE and nothing for Photoshop.

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Feature request

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Guest
Nov 01, 2019 Nov 01, 2019

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Moving to the Get Started forum from Community Help

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LEGEND ,
Nov 01, 2019 Nov 01, 2019

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If you got a Brand New Card and the older one that was, IS, tied to your canceled plan is completely Defunct (I.E. not a new number for the original card and card carrier) then I would NOT worry about it.

 

If it is just a new number for the same CC company then your CC company may contact you asking about a new charge to the old number. That has happened to me with American Express. I then accepted or rejected the charges.

 

Adobe has your info, email address, and they can contact you through that info if they want to get paid.

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