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Can't manage my apps, need it admin permission

New Here ,
Feb 15, 2020

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Can't download my apps because the 'can't manage apps' error keeps happening. I also don't have the Configs/Serviceconfig.xml folder and I've tried uninstalling everything and used the clean up tool and still doesnt work. Anyone can help?

 

Cheers!

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Creative Cloud, Installation

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Can't manage my apps, need it admin permission

New Here ,
Feb 15, 2020

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Can't download my apps because the 'can't manage apps' error keeps happening. I also don't have the Configs/Serviceconfig.xml folder and I've tried uninstalling everything and used the clean up tool and still doesnt work. Anyone can help?

 

Cheers!

Topics

Creative Cloud, Installation

Views

158

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Adobe Community Professional ,
Feb 15, 2020

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Do you have a Teams or Enterprise plan?

If yes, talk to your IT dept admin.

 

Nancy O'Shea, ACP
Alt-Web.com

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New Here ,
Feb 16, 2020

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I do not, it's my personal account or at least it should be.

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Adobe Community Professional ,
Feb 16, 2020

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Which operating system?

 

Nancy O'Shea, ACP
Alt-Web.com

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New Here ,
Feb 17, 2020

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It’s Mac, I believe it’s updated to the latest version.

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Adobe Community Professional ,
Feb 17, 2020

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"It's Mac...."

Click the Apple menu icon at the top left corner of your screen, and then select the “About This Mac” command.  Which operating system is it?

 

Also, you need a  computer user profile with full administrative level permissions to install software. 

 

Nancy O'Shea, ACP
Alt-Web.com

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