can't open Adobe account because I don't remember password

New Here ,
Jun 05, 2015 Jun 05, 2015

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I have 3-4 years old Indesign in my old computer. I want to move it for other member because I don't need it anymore. I do't remember passworld fo my Adobe account and my account email address is not valid anymore. So I can't use "forget password"-commant. I can't open email.

How I can find my registeration code so I can move it?

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correct answers 1 Correct Answer

Adobe Employee , Jun 05, 2015 Jun 05, 2015
Hi Katja,Please contact Chat Customer Support on Contact Customer Care to assist you with this.ThanksNicolas

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Adobe Employee ,
Jun 05, 2015 Jun 05, 2015

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Hi Katja,

Please follow this document to help you retrieve your serial number:

Find your serial number

Thanks

Nicolas

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New Here ,
Jun 05, 2015 Jun 05, 2015

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This doesn't help because I can't sign in adobe account.

Lähetetty iPhonesta

Nicolas Ribot <forums_noreply@adobe.com> kirjoitti 5.6.2015 kello 14.39:

can't open Adobe account because I don't remember password

created by Nicolas Ribot in Downloading, Installing, Setting Up - View the full discussion

Hi Katja,

Please follow this document to help you retrieve your serial number:

Find your serial number

Thanks

Nicolas

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Adobe Employee ,
Jun 05, 2015 Jun 05, 2015

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Hi Katja,

Please contact Chat Customer Support on Contact Customer Care to assist you with this.

Thanks

Nicolas

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New Here ,
May 02, 2021 May 02, 2021

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Me too 😢

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