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Can't open/install Photoshop v21.2 or older. No administrative access to the program folder.

New Here ,
Feb 21, 2020

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I tried to update my Photoshop recently but now I can't open it. I read this error and tried to access the Adobe Photoshop 2020 folder but I don't have administrative access to it (although I am the admin for my PC). Therefore, I can't delete or move the folder that's conflicting with the update. I also tried uninstalling Photoshop but the files are still in my drive. Any ideas on how to fix this? I'd really appreciate it. 

 

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Creative Cloud, Installation

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Can't open/install Photoshop v21.2 or older. No administrative access to the program folder.

New Here ,
Feb 21, 2020

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I tried to update my Photoshop recently but now I can't open it. I read this error and tried to access the Adobe Photoshop 2020 folder but I don't have administrative access to it (although I am the admin for my PC). Therefore, I can't delete or move the folder that's conflicting with the update. I also tried uninstalling Photoshop but the files are still in my drive. Any ideas on how to fix this? I'd really appreciate it. 

 

Topics

Creative Cloud, Installation

Views

87

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Feb 21, 2020

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right click the program icon and select Run as Administrator, which is NOT the same thing as running the computer with a Windows Administrator account, and which fixes several "odd" problems

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