Can't Sign In To Creative Cloud

Participant ,
Jul 12, 2017

Copy link to clipboard

Copied

I can't sign in to Creative Cloud. Just get the spinning wheel and a message that "Creative Cloud seems to be taking longer than usual to initialize." Have tried to relaunch CC, and also to restart computer as directed. No help.

What is the problem?

Thanks

TOPICS
Creative Cloud

Views

1.8K

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

1 Correct Answer

Adobe Employee , Jul 14, 2017
KanikaS Adobe Employee , Jul 14, 2017
Hi Stan and Atos, Sorry for a delayed response. Could you please try steps shared in the link below for help:Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel Hope this helps!Feel free to get back to us for any other query.Thanks Kanika

Likes

Translate

Translate
Jump to answer Jump to answer
New Here ,
Jul 12, 2017

Copy link to clipboard

Copied

I have the same problem, but didn´t find any solution.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jul 14, 2017

Copy link to clipboard

Copied

Hi Stan and Atos,

Sorry for a delayed response.

Could you please try steps shared in the link below for help:

Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel

Hope this helps!

Feel free to get back to us for any other query.

Thanks

Kanika

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Participant ,
Jul 14, 2017

Copy link to clipboard

Copied

Thank you Kanika. I'm signed in now, but it has been intermittent.

Stan

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jul 15, 2017

Copy link to clipboard

Copied

I had some other problems with the computer so I removed both lightroom and

photoshop and restored the computer and this fixed then problem.

2017-07-14 23:36 GMT+02:00 Stan Burman <forums_noreply@adobe.com>:

Can't Sign In To Creative Cloud created by Stan Burman

<https://forums.adobe.com/people/Stan+Burman> in Adobe Creative Cloud - View

the full discussion <https://forums.adobe.com/message/9703601#9703601>

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
KanikaS LATEST
Adobe Employee ,
Jul 17, 2017

Copy link to clipboard

Copied

I'm glad you were able to fix the problem.

Feel free to get back to us for any other help.

Kanika

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more