Can't update my Creative Cloud Apps even though I'm running Windows 10 Enterprise...

Community Beginner ,
Dec 07, 2020

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I'm see "Not Compatible" messages next to my applications in Creative Cloud when I try to upgrade to the latest versions of the following software programs:

Illustrator v 25.0.1
InDesign v16.0.1

Lightroom v 4.0

Bridge v11.0
Lightroom Classic v10.0

Animate v 21.0

InCopy v 16.0.1

 

When I click the Not Compatible link, I get the following:

 

"Update required

you must update your system to install illustrator. Please
check the following: -Windows 10 version 1809 or later"

I'm running Windows 10 Enterprise?????

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Creative Cloud, Installation

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Can't update my Creative Cloud Apps even though I'm running Windows 10 Enterprise...

Community Beginner ,
Dec 07, 2020

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I'm see "Not Compatible" messages next to my applications in Creative Cloud when I try to upgrade to the latest versions of the following software programs:

Illustrator v 25.0.1
InDesign v16.0.1

Lightroom v 4.0

Bridge v11.0
Lightroom Classic v10.0

Animate v 21.0

InCopy v 16.0.1

 

When I click the Not Compatible link, I get the following:

 

"Update required

you must update your system to install illustrator. Please
check the following: -Windows 10 version 1809 or later"

I'm running Windows 10 Enterprise?????

TOPICS
Creative Cloud, Installation

Views

18

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 07, 2020 0
kglad LATEST
Adobe Community Professional ,
Dec 08, 2020

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you still need an updated version.

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Dec 08, 2020 0