Can’t verify email

[danieltakesphotoshop]

Hello, I just used, what I thought to be, my school email to utilize the student discount. But when asked to verify it, I wasn’t receiving any emails. Upon further inspection, I typed the wrong email. The original email that I used was (insert email here)@pasadena.edu, but in reality, the email is (insert email here) @Go.pasadena.edu. When attempting to change it to (insert email here) @Go.pasadena.edu, it won’t allow me because the email isn’t “valid”. I am unsure if the @Go. Is effecting the emails validity.  Please help.

[Sil.C · Accepted solution]

Hi Daniel, sorry to hear about this issue. Unfortunately, we can't assist with billing, account and subscription issues on this forum.
Please contact the Adobe chat Support team at https://helpx.adobe.com/contact.html
Thank you!

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Moving to the Get Started forum