Can't verify subscription status on MacBook

[#1]

Hi - I cannot open pdfs either online or offline. I am on a Mac and get message "Can't verify subscription status" - have looked at several suggestions online but can't get it to work

[#2]

Hi - I cannot open pdfs either online or offline. I am on a Mac and get message "Can't verify subscription status" - have looked at several suggestions online but can't get it to work

[#3]

Make sure you are connected to the internet, Open the CC desktop App and make sure you are signed in properly then Open Acrobat DC manually from the icon in the dock or from the Applications folder.

[#4]

Thanks this worked

[#5]

First, sign-in to your Adobe account below to confirm your subscription is active and payment details are current.

https://account/adobe.com/plans

If you still need help, scroll down to Contact Adobe button on the same page.

[#6]

I tried all of the suggestions in their troublshooting guide to no avail and even ran the updater. No go. The only thing that eventually worked for me was uninstalling and then reinstalling Acrobat.