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Cancel plan

New Here ,
May 09, 2020

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Hi , 

i want to cancel my plan and come out of the auto renewal plan. Not able to do it as the cancel plan option not working. Its directing to the support no 8008336687 which when called is showing invalid number. Please advice how to cancel plan? I need to do this urgently. O

 

 

98DD3B06-9B56-44B4-85BF-79E15F865D4D.png0FED4E2B-684F-41E1-B43E-16F4DE127441.png

 

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Cancel plan

New Here ,
May 09, 2020

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Hi , 

i want to cancel my plan and come out of the auto renewal plan. Not able to do it as the cancel plan option not working. Its directing to the support no 8008336687 which when called is showing invalid number. Please advice how to cancel plan? I need to do this urgently. O

 

 

98DD3B06-9B56-44B4-85BF-79E15F865D4D.png0FED4E2B-684F-41E1-B43E-16F4DE127441.png

 

(Attachments Deleted and placed In Line with the text. Done by Moderator)

Topics

Creative Cloud

Views

310

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Adobe Community Professional ,
May 10, 2020

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Please take a look here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

If this isn't help, try to enable popups and cookies in your browser or use another browser.

If this doesn't help the contact Adobe Support  (click below). This is a public forum and not the link to the Adobe support. We are all normal users as you are and we can't help with account problems.

 

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html

(Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME)

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Adobe Community Professional ,
May 10, 2020

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Really stop trying to do this on your phone and use a computer.

 

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