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New Here ,
Apr 01, 2020

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Hi, I tried the free-trial for an Adobe program that ended 2 days ago and I couldn't cancel the subscription before it ended.

Now, Adobe is charging me for a plan that I didn't choose and I still can't cancel it. I followed the steps in this link https://helpx.adobe.com/pt/manage-account/using/cancel-subscription.html but there's no button for cancelling the plan.

The chat for the Help Center is not working and I can't find any other form of contact for support in my region. 

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Cancel subscription

New Here ,
Apr 01, 2020

Copy link to clipboard

Copied

Hi, I tried the free-trial for an Adobe program that ended 2 days ago and I couldn't cancel the subscription before it ended.

Now, Adobe is charging me for a plan that I didn't choose and I still can't cancel it. I followed the steps in this link https://helpx.adobe.com/pt/manage-account/using/cancel-subscription.html but there's no button for cancelling the plan.

The chat for the Help Center is not working and I can't find any other form of contact for support in my region. 

Views

22

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 01, 2020 0

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