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Hi, I've been trying to cancel my free trial subscription (used my school email) since last week, but I can't seem to do that.
It doesn't say anything in the view my plan or how to manage it? Can anyone please help?
To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html-or Chat link https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session-the chat icon looks like '3 dots inside a circle' at the lower right-type AGENT into the chat window to connect directly to a person rather than the AI.Also - beware of answering anyone who sends you a private messagehttps://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...
For some reason it won't let me talk to an agent, it says contact admistrator for help. I was charged $19.99
>used my school email
Contact your school for help
Are you sure you don't have more than one Adobe account?
Perhaps you have one with your other e-mail address?