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Cancelled subscription months ago; months later, it's charging my credit card again.

New Here ,
Apr 13, 2020

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I cancelled my Adobe creative Cloud membership months ago since I already have an account with my employer. Haven't been charged for months since I've cancelled. This week Adobe decided to start charging me monthly again?!? Slightly shady practices in place here..

 

What is going on here. I would prefer to speak with someone from Adobe sales rather than report this to my credit company.

 

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Cancelled subscription months ago; months later, it's charging my credit card again.

New Here ,
Apr 13, 2020

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I cancelled my Adobe creative Cloud membership months ago since I already have an account with my employer. Haven't been charged for months since I've cancelled. This week Adobe decided to start charging me monthly again?!? Slightly shady practices in place here..

 

What is going on here. I would prefer to speak with someone from Adobe sales rather than report this to my credit company.

 

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80

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Adobe Community Professional ,
Apr 13, 2020

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I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum .

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Peru Bob LATEST
Adobe Community Professional ,
Apr 13, 2020

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