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Cancelling Photoshop

New Here ,
May 15, 2020

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I have small question - why I need to pay 43$ for Air? I mean - I cancel Photoshop License, which I actualy don't use, and I need to pay more 43$ for earlyng something... What is this - some one know?
Thank you.

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Cancelling Photoshop

New Here ,
May 15, 2020

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I have small question - why I need to pay 43$ for Air? I mean - I cancel Photoshop License, which I actualy don't use, and I need to pay more 43$ for earlyng something... What is this - some one know?
Thank you.

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589

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May 15, 2020 0
New Here ,
May 15, 2020

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During Covid 19 - this is at least cruel!

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May 15, 2020 0
Adobe Community Professional ,
May 16, 2020

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You have an annual contract and you want to cancel early. In the terms you acknowledged is a provision saying that you ha.ve an annual contract paid monthly. If you want to cancel early, you need to pay half of the remaining due. Standard conditions for such contracts. Contact customer support:

 

Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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May 16, 2020 1
Most Valuable Participant ,
May 16, 2020

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Because you promised to pay for the year. Some people like to ignore promises that we not convenient, but contracts don’t work that way. Very generously, Adobe do give a discount on the price left if you cancel early. 

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May 16, 2020 1