Hello! I was recently charged to renew my yearly Premiere Pro plan but then cancelled my plan right after I saw I was charged. I looked online and saw that you get a refund if you cancel within 15 days of your purchase. I was wondering when I should expect to get a refund for this renewal since I cancelled the day after I was charged?
If you were charged, you did not cancel during the time limit
This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link below -you must also allow 'cookies' in your web browser for this to work https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html -click the chat icon at the bottom right of the page to open a chat session -the chat icon looks like '3 dots inside a circle' at the lower right -type AGENT into the chat window to connect directly to a person rather than the AI Do be aware that Adobe's staffing is impacted by the virus, so wait times are long . Also: beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730