Cannot Access LR or PS

[allisters65384446]

I have been a subscriber since Aug. last year. Now I keep getting request to download free trial which, if I delete, exits me from the Program.

[Guest]

Moving to the Get Started forum from Photoshop

[Tom Pattyn]

Have a look here, this might solve your issue:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

[allisters65384446]

Hello,

Thank you for your response. I did find that page but, having followed the advice, it did not resolve the annoying problem!

[Tom Pattyn]

Hi there,

Would it be possible to post a screenshot of the error message?

[allisters65384446]

Hello,

I'm afraid not, the notice does not respond to anything but delete.

It simply says " Start your 7 day free trial of LR Classsic"