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Cannot Access LR or PS

New Here ,
Feb 19, 2020

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I have been a subscriber since Aug. last year. Now I keep getting request to download free trial which, if I delete, exits me from the Program.

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Problem or error

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Cannot Access LR or PS

New Here ,
Feb 19, 2020

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I have been a subscriber since Aug. last year. Now I keep getting request to download free trial which, if I delete, exits me from the Program.

Topics

Problem or error

Views

1.1K

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Feb 19, 2020

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Moving to the Get Started forum from Photoshop

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Adobe Employee ,
Feb 19, 2020

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New Here ,
Feb 19, 2020

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Hello,

Thank you for your response. I did find that page but, having followed the advice, it did not resolve the annoying problem!

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Adobe Employee ,
Feb 19, 2020

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Hi there,

Would it be possible to post a screenshot of the error message?

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New Here ,
Feb 19, 2020

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Hello,

I'm afraid not, the notice does not respond to anything but delete.

It simply says " Start your 7 day free trial of LR Classsic"

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