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cannot convert a document to PDF

New Here ,
Jun 08, 2020

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When I want to convert a doc. to PDF I right click on it and there is a drop down list that lets you directly convert the document to a PDF.

 

That possibility seems to have disapeard. The drop down list is there but it does not work.

 

The only way to convert the docmunet is to save it as a PDF.

 

Anyone having the same problem?

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Feature request

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cannot convert a document to PDF

New Here ,
Jun 08, 2020

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When I want to convert a doc. to PDF I right click on it and there is a drop down list that lets you directly convert the document to a PDF.

 

That possibility seems to have disapeard. The drop down list is there but it does not work.

 

The only way to convert the docmunet is to save it as a PDF.

 

Anyone having the same problem?

TOPICS
Feature request

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337

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Jun 08, 2020 0
Most Valuable Participant ,
Jun 08, 2020

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Have you installed paid-for Acrobat Pro?

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Jun 08, 2020 0
New Here ,
Jun 09, 2020

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Yes I have AdobeAcrobat DC

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Jun 09, 2020 0
Adobe Community Professional ,
Jun 08, 2020

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Are you trying to convert a Word document to PDF, but doing it using File Explorer?

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Jun 08, 2020 0
New Here ,
Jun 09, 2020

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I have a normal MS Word document that I have created and saved as a Word document. I right click on it and there appears the drop down panel which has in it Convert to Adobe PDF.

 

I select the Convert to Adobe PDF and a box opens  Adobe PDF Status - Create Adobe PDF.

 

Until a week ago it created a PDF version.

Now it does not do it.

I have re-downkaoded Adobe Acrobat but it changes nothing.

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Jun 09, 2020 0
Most Valuable Participant ,
Jun 09, 2020

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Ok, so you do have Acrobat Pro, and you do get a Convert to PDF menu on right click; but while it asks you the right questions, it doesn't make the PDF. Is that right?

 

Please go into Word, open a document and use the ACROBAT ribbon on the top to create a PDF. Does that still work? Or does it fail the same? Or is there no ribbon?

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Jun 09, 2020 0