I can see the option for changing your password, but you must know your old password in order to do that, but for the life of me I cannot find any option for Fogotten password! The Help guide must be out of date because my account screen is totally different to that shown. I do not get a Forgotten password option.
Most Valuable Participant, Aug 10, 2020Aug 10, 2020
John T Smith • Most Valuable Participant, Aug 10, 2020Aug 10, 2020
>trying to authorise another device
When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password
I'm having the same problem. I'm trying to authorise another device, told to enter my password, my password not accepted, so I try the 'forgotten password' link, which requires me to entermy curernt password in order to change it. Can anyon help? Juat going round in circles with Adobe Help