Cannot Install Acrobat Pro DC; Windows 10

Community Beginner ,
Jan 16, 2017 Jan 16, 2017

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Greetings:

I get the following message when I tried to install Acrobat Pro DC:

Exit Code: 7

Please see specific errors below for troubleshooting. For example,  ERROR: DW003, DW071 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s)

----------- Payload: Adobe Acrobat DC 15.23.20053.0 Adobe Acrobat\Setup.exe_15.023.20053 -----------

ERROR: DW071:

ERROR: DW003: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603

-------------------------------------------------------------------------------------

I would appreciate any help!

Thank you

Martin

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correct answers 1 Correct Answer

Adobe Community Professional , Jan 16, 2017 Jan 16, 2017
uninstall any other acrobat/reader versionsclean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labsrestart your computermake sure you have the latest ms visual c++ installed (2015).retry installing.if you see the same exit code 7, Errors "Exit Code 6" and "Exit Code 7" installing Adobe CS6, CS5.5, CS5, Premiere Elements, and Photoshop Elements

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Adobe Community Professional ,
Jan 16, 2017 Jan 16, 2017

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uninstall any other acrobat/reader versions

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

restart your computer

make sure you have the latest ms visual c++ installed (2015).

retry installing.

if you see the same exit code 7, Errors "Exit Code 6" and "Exit Code 7" installing Adobe CS6, CS5.5, CS5, Premiere Elements, and Phot...

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Community Beginner ,
Jan 16, 2017 Jan 16, 2017

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THANK YOU!

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Adobe Community Professional ,
Jan 17, 2017 Jan 17, 2017

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you're welcome.

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New Here ,
Apr 24, 2021 Apr 24, 2021

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had the same problem, the solution worked for me =]

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