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Cannot install After Effects, Creative Cloud thinks my computer isn't updated with Windows 10 but is

New Here ,
Aug 01, 2020

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Hi, so I recently got a new computer and after downloading Creative Cloud I can't seem to download anything else.

 

Every time I go to the main page to download software almost all of them say they are 'Not Compatible' even though I have updated all my whole PC.

 

I'm trying to redownload After Effects but it says I require Windows 10 1803 or higher, however, my computer has Windows 10 1901. Creative Cloud just doesn't seem to recognize the update. Help?

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Activation, CC FAQ, Creative Cloud, Installation, New user

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Cannot install After Effects, Creative Cloud thinks my computer isn't updated with Windows 10 but is

New Here ,
Aug 01, 2020

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Hi, so I recently got a new computer and after downloading Creative Cloud I can't seem to download anything else.

 

Every time I go to the main page to download software almost all of them say they are 'Not Compatible' even though I have updated all my whole PC.

 

I'm trying to redownload After Effects but it says I require Windows 10 1803 or higher, however, my computer has Windows 10 1901. Creative Cloud just doesn't seem to recognize the update. Help?

Topics

Activation, CC FAQ, Creative Cloud, Installation, New user

Views

25

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Peru Bob LATEST
Adobe Community Professional ,
Aug 01, 2020

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What are the rest of the computer specs?

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