Copy link to clipboard
Copied
Hello,
I am trying to install Creative Cloud and I keep getting a 206 error. I have done every remediation step, checked everything, run the recomeneded applications, reseted the hosts, disabled the firewall ect and i am still not able to connect. my browser keeps opening to "you have succefully authenticated" or something along those lines.
and then it keeps repeating and repeating and repeating until i get the 206 error.
can someone offer any actual advice instead of that script that keeps being copy-pasted from the troubleshooting pages??? The steps don't work!
This is just ridiculous. we are paying for a service and we can't get it!
Copy link to clipboard
Copied
confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
do you see both logos?
if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html