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Cannot install Photoshop CC (error is P87 - MS Windows installer running)

Explorer ,
Jan 28, 2019

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I got a new laptop and cannot install Photoshop CC.  I get the error code P87 - Microsoft Windows Installer is currently running.

I've ended the task Windows Installer in Task Manager, but no luck, I get the same error.

Any other suggestions I should try to resolve this issue?

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

restart your computer.

make sure any win updates have completed.

install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

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Cannot install Photoshop CC (error is P87 - MS Windows installer running)

Explorer ,
Jan 28, 2019

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I got a new laptop and cannot install Photoshop CC.  I get the error code P87 - Microsoft Windows Installer is currently running.

I've ended the task Windows Installer in Task Manager, but no luck, I get the same error.

Any other suggestions I should try to resolve this issue?

Adobe Community Professional
Correct answer by kglad | Adobe Community Professional

restart your computer.

make sure any win updates have completed.

install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

TOPICS
Creative Cloud

Views

1.0K

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 28, 2019 0
Adobe Community Professional ,
Jan 28, 2019

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restart your computer.

make sure any win updates have completed.

install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

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Jan 28, 2019 1
New Here ,
Feb 28, 2020

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I tried all of this. Also stopped all installers. Still same error code

 

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Feb 28, 2020 0