Cannot Install Premiere Elements

New Here ,
Feb 04, 2021 Feb 04, 2021

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Constantly get "not found" notices for MSVCP140.dll  and  VCRUNTIME140.dll near end of install sequence.

Deleting and reinstalling is not working - that was the only suggestion that popped up. I had the same issue trying install the 30-day trial, so I purchased the software from the Adobe site. Any ideas? Adobe - help me out here!

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correct answers 1 Correct Answer

Adobe Community Professional , Feb 05, 2021 Feb 05, 2021
That is a Microsoft problem... Go to http://www.microsoft.com/en-us/default.aspx and type in the search bar at the top  "C Runtime" to find and re-install the C runtime Libraries.  -or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads       

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Adobe Community Professional ,
Feb 05, 2021 Feb 05, 2021

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That is a Microsoft problem...

Go to http://www.microsoft.com/en-us/default.aspx and type in the search bar at the top  "C Runtime" to find and re-install the C runtime Libraries. 

-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

 

  

 

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New Here ,
Feb 05, 2021 Feb 05, 2021

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I actually had the same issue but I notice that Adobe's digital certificate was expired on 2/3/2021. Maybe that's also a problem may be why we couldn't download it. 

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New Here ,
Feb 07, 2021 Feb 07, 2021

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That solved the problem! Up and running - thanks!

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