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cannot install

New Here ,
Apr 04, 2020

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I just bought my new plan on creative cloud, and even if I still have space on my mac (45 GB free) I cannot install any app. It get stuck a certain point of %. How can I solve this so I can download the apps? Thanks !

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cannot install

New Here ,
Apr 04, 2020

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I just bought my new plan on creative cloud, and even if I still have space on my mac (45 GB free) I cannot install any app. It get stuck a certain point of %. How can I solve this so I can download the apps? Thanks !

TOPICS
Installation

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52

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Apr 04, 2020 0
Adobe Community Professional ,
Apr 04, 2020

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That is not enough space.  You need space not only for the applications, but space for system and temporary files during installation and use of the programs.

 

What are the complete computer specs, including hard drives (how many, what kind, what is on each, and how full)?

 

 

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Apr 04, 2020 0
Adobe Community Professional ,
Apr 04, 2020

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Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud Desktop App + all other apps you intend to use.  It sounds like your computer is too underpowered to support pro-level software like Photoshop, Illustrator, etc...
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Nancy O'Shea, ACP
Alt-Web.com

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