Copy link to clipboard
Copied
I am signed on to my adobe creative cloud account and my programs work. I've had cc since its inception.
Today I have tried to install the updates, and I get this prompt:
My password doesn't work for this. I do not have another password. When I tried to uninstall to reinstall, it gave me the same prompt, which will not recognize my password.
Please advise.
I've resolved this
Copy link to clipboard
Copied
I am signed on to my adobe creative cloud account and my programs work. I've had cc since its inception.
Today I have tried to install the updates, and I get this prompt:
My password doesn't work for this. I do not have another password. When I tried to uninstall to reinstall, it gave me the same prompt, which will not recognize my password.
Please advise.
I've resolved this
Copy link to clipboard
Copied
I've resolved this
Copy link to clipboard
Copied
For future viewers of this discussion, this is a request from macOS to enter Administrator credentials.