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I have been online ti the customers support and have told me to post here.
The problem is the dmg file downloads it no problem but the istallation comes with a 'eject disk' - however its a downloadable file i have and not a disk
Any help would be appreciated
sierra/high sierra's not compatible with older software. adobe's posted a work-around: https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html