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Cannot uninstall after error missing help file.

New Here ,
Feb 19, 2013

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After an error that the help file is missing, I tried to uninstall the program so I could reinstall it.  It will not uninstall and I cannot reinstall it using the original CD.

I got it fixed finally by doing your manual uninstall. Had to remove several components in the registry before it would finally reinstall. Thanks for getting back to me.

Dave

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Cannot uninstall after error missing help file.

New Here ,
Feb 19, 2013

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After an error that the help file is missing, I tried to uninstall the program so I could reinstall it.  It will not uninstall and I cannot reinstall it using the original CD.

I got it fixed finally by doing your manual uninstall. Had to remove several components in the registry before it would finally reinstall. Thanks for getting back to me.

Dave

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Feb 19, 2013 0
Adobe Employee ,
Feb 19, 2013

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Which Adobe application are you referring too?  What operating system are you using?

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Feb 19, 2013 0
New Here ,
Feb 20, 2013

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I got it fixed finally by doing your manual uninstall. Had to remove several components in the registry before it would finally reinstall. Thanks for getting back to me.

Dave

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Feb 20, 2013 0
New Here ,
Sep 08, 2020

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please can u tell me clearly how did u do dat

 

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Sep 08, 2020 0