Cannot update or install Photoshop on Mac - Error code 146

New Here ,
Sep 16, 2020 Sep 16, 2020

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I'm fairly frustrated with this process. I have lived with non-updating Adobe apps for probably a year now. This evening I tried again to update Lightroom and Photoshop with recurrent failures with error code 146 being reported. The available documentation seems to focus exclusively on Windows installs. How am I to resolve this on my Mac? 

I'm logged in as an adminstrator

I am not running antivirus or malware software

I have unintalled, reinstalled and run creative cloud cleaner multiple times.

Screen shot from my error log is below.

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correct answers 1 Correct Answer

Adobe Employee , Sep 22, 2020 Sep 22, 2020
Hi there,  Please see this link to get the solution ofr above error: https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install-logs.html Hope this helps!  Feel free to update the thread for any other questions.  Thanks  Kanika

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Adobe Employee ,
Sep 22, 2020 Sep 22, 2020

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Hi there, 

Please see this link to get the solution ofr above error:

https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install-logs.html

 

Hope this helps! 

Feel free to update the thread for any other questions. 

 

Thanks 
Kanika

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New Here ,
Sep 29, 2020 Sep 29, 2020

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Unfortunately none of the solutions provided in that link solve the issue.

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Community Beginner ,
Oct 02, 2020 Oct 02, 2020

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I'm having the same issue with Windows.  Bridge and lightroom updated with any issues.  My log file as 2 fatal errors and over 500 warnings (mostly access denied).  I have had no problem up until now. And I have full Admin Privilgedes...I'm just skipping it for now, might uninstall and reinstall in the future.

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New Here ,
Sep 29, 2020 Sep 29, 2020

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So since the 'correct answer' is not at all correct and this is a recurrent problem for mac users, I'd like to share what actually works. 

System Integrity Protection prevents writing to the /applications/utilities/Adobe Creative Cloud Experience folder. Disable SIP in recovery mode, reboot, change the folder permissions manually, update software, reboot in recover, re-enable SIP.

 

this is something that Adobe engineers probably need to be involved in for an easier solution

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