Cannot update or install Photoshop on Mac - Error code 146

Sep 16, 2020

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I'm fairly frustrated with this process. I have lived with non-updating Adobe apps for probably a year now. This evening I tried again to update Lightroom and Photoshop with recurrent failures with error code 146 being reported. The available documentation seems to focus exclusively on Windows installs. How am I to resolve this on my Mac? 

I'm logged in as an adminstrator

I am not running antivirus or malware software

I have unintalled, reinstalled and run creative cloud cleaner multiple times.

Screen shot from my error log is below.

Hi there, 

Please see this link to get the solution ofr above error:

https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install-logs.html

 

Hope this helps! 

Feel free to update the thread for any other questions. 

 

Thanks 
Kanika

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Cannot update or install Photoshop on Mac - Error code 146

Sep 16, 2020

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I'm fairly frustrated with this process. I have lived with non-updating Adobe apps for probably a year now. This evening I tried again to update Lightroom and Photoshop with recurrent failures with error code 146 being reported. The available documentation seems to focus exclusively on Windows installs. How am I to resolve this on my Mac? 

I'm logged in as an adminstrator

I am not running antivirus or malware software

I have unintalled, reinstalled and run creative cloud cleaner multiple times.

Screen shot from my error log is below.

Hi there, 

Please see this link to get the solution ofr above error:

https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install-logs.html

 

Hope this helps! 

Feel free to update the thread for any other questions. 

 

Thanks 
Kanika

TOPICS
Creative Cloud

Views

97

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Sep 16, 2020 0
Adobe Employee ,
Sep 22, 2020

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Hi there, 

Please see this link to get the solution ofr above error:

https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install-logs.html

 

Hope this helps! 

Feel free to update the thread for any other questions. 

 

Thanks 
Kanika

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Sep 22, 2020 0
Sep 29, 2020

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Unfortunately none of the solutions provided in that link solve the issue.

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Sep 29, 2020 0
Sambikit LATEST
Oct 02, 2020

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I'm having the same issue with Windows.  Bridge and lightroom updated with any issues.  My log file as 2 fatal errors and over 500 warnings (mostly access denied).  I have had no problem up until now. And I have full Admin Privilgedes...I'm just skipping it for now, might uninstall and reinstall in the future.

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Oct 02, 2020 0
Sep 29, 2020

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So since the 'correct answer' is not at all correct and this is a recurrent problem for mac users, I'd like to share what actually works. 

System Integrity Protection prevents writing to the /applications/utilities/Adobe Creative Cloud Experience folder. Disable SIP in recovery mode, reboot, change the folder permissions manually, update software, reboot in recover, re-enable SIP.

 

this is something that Adobe engineers probably need to be involved in for an easier solution

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Sep 29, 2020 0