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I don't open docx files from untrusted sources, sorry. Either tell us what the error message says or post a screenshot with the picture icon in this web forum's rich text editor. See screenshot. E-mail attachments won't work.
Meanwhile, please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use. Check each one.
https://helpx.adobe.com/creative-cloud/system-requirements.html