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cant run Adobe Creative Cloud Cleaner Tool

New Here ,
Jun 14, 2020

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Get messsage when tryng to use cleaner tool

 

Couldn't unistall Creative Cloud for desktop. You still have creative cloud applications installed on your computer that require it.

 

Not sure how to proceed

thanks

 

Adobe Community Professional
Correct answer by Nancy_OShea | Adobe Community Professional

1. Open CC Desktop App.
2. Click on your Avatar (top right image).
3. Sign-out of Creative Cloud.
4. Close all apps.
5. Restart your computer.
Can you run the CC Cleaner Tool now?

 

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cant run Adobe Creative Cloud Cleaner Tool

New Here ,
Jun 14, 2020

Copy link to clipboard

Copied

Get messsage when tryng to use cleaner tool

 

Couldn't unistall Creative Cloud for desktop. You still have creative cloud applications installed on your computer that require it.

 

Not sure how to proceed

thanks

 

Adobe Community Professional
Correct answer by Nancy_OShea | Adobe Community Professional

1. Open CC Desktop App.
2. Click on your Avatar (top right image).
3. Sign-out of Creative Cloud.
4. Close all apps.
5. Restart your computer.
Can you run the CC Cleaner Tool now?

 

Views

130

Likes

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jun 14, 2020

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1. Open CC Desktop App.
2. Click on your Avatar (top right image).
3. Sign-out of Creative Cloud.
4. Close all apps.
5. Restart your computer.
Can you run the CC Cleaner Tool now?

 

Nancy O'Shea, ACP
Alt-Web.com

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Jdesant5 LATEST
New Here ,
Jun 20, 2020

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Thanks

 

yes

 

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