Cant use my Photoshop any more, after Windows reset

New Here ,
Dec 11, 2020

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Hello everyone i have a big Problem... I had to reset my Computer and because of that, all my Programs are gone, in this case Photoshop too... I have now downloaded the Creative Cloud and thought i could just Download Photoshop again but there is no "Download" Button for me, only a "buy" button... can anyone help me? i dont know, what i can do to reactivate my Abo...

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Activation, Creative Cloud, Installation

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1 Correct Answer

Adobe Employee , Dec 11, 2020
Jeff A Wright Adobe Employee , Dec 11, 2020
Default, I am sorry, but there is no Creative Cloud membership assigned to the e-mail address you used to post to this public discussion forum.  When following the steps listed in https://helpx.adobe.com/creative-cloud/help/download-install-app.html please make sure to sign in with the e-mail address associated with the Creative Cloud membership you are using.

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Adobe Employee ,
Dec 11, 2020

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Default, I am sorry, but there is no Creative Cloud membership assigned to the e-mail address you used to post to this public discussion forum.  When following the steps listed in https://helpx.adobe.com/creative-cloud/help/download-install-app.html please make sure to sign in with the e-mail address associated with the Creative Cloud membership you are using.

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New Here ,
Dec 11, 2020

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Oh my god... now i know why, i used my other E-mail adresse XD Im sorry for taking your time, thanks for the help! 😄

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Adobe Employee ,
Dec 11, 2020

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You are welcome, Default, it happens to us all.  Have a great rest of your Friday!

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