Highlighted

Catalina caused me issues

New Here ,
Aug 26, 2020

Copy link to clipboard

Copied

I have installed MAC OS Catalina lately and after instalation I have lost the connection to my creative cloud server. I have conected adobe several times to know the reason and they told me that I need to speak to someone from the creative cloud team support. I am located in Amsterdam and they don't have a contact number here. May someone connect me with someone who can help. Please advice 

Thank you for your reply.
The problem is solved already.

Cheers !
[Email signature removed by moderator.]


Topics

Cloud storage web assets, Collaboration

Views

38

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Catalina caused me issues

New Here ,
Aug 26, 2020

Copy link to clipboard

Copied

I have installed MAC OS Catalina lately and after instalation I have lost the connection to my creative cloud server. I have conected adobe several times to know the reason and they told me that I need to speak to someone from the creative cloud team support. I am located in Amsterdam and they don't have a contact number here. May someone connect me with someone who can help. Please advice 

Thank you for your reply.
The problem is solved already.

Cheers !
[Email signature removed by moderator.]


Topics

Cloud storage web assets, Collaboration

Views

39

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Aug 26, 2020

Copy link to clipboard

Copied

Please log-in to your account below to ensure your plan is active and payment details are current.
https://account.adobe.com/plans

If you still need help, scroll down to Contact Adobe on the same page.

Click the chat icon

Chat iconChat icon

Type AGENT followed by enter key.

 

LOG-OUT/LOG-IN:

1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

Nancy O'Shea, ACP
Alt-Web.com

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Aug 26, 2020

Copy link to clipboard

Copied

Thank you for your reply.
The problem is solved already.

Cheers !
[Email signature removed by moderator.]


Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...