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CC 결제후 사용이 안되고 플랜에도 안뜹니다

New Here ,
May 01, 2020

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분명 결제는 들어갔는데 사용은 안되고(체험판 끝났으니 사라고함) 주문결제내역도 있는데 플랜에는 무료체험판이라고 뜹니다

 

다른 카드로 결제하면 또 되구요

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CC 결제후 사용이 안되고 플랜에도 안뜹니다

New Here ,
May 01, 2020

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분명 결제는 들어갔는데 사용은 안되고(체험판 끝났으니 사라고함) 주문결제내역도 있는데 플랜에는 무료체험판이라고 뜹니다

 

다른 카드로 결제하면 또 되구요

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May 01, 2020 0
Most Valuable Participant ,
May 01, 2020

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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