CC 2020 Programme Aktualisierung: „nicht kompatibel“ – High Sierra 10.13.6 iMac (27", Ende 2013)

Community Beginner ,
Oct 21, 2020 Oct 21, 2020

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Für diverse CC-Software (PS, Illu, InDesign, XD, Lightroom…) erhalte ich beim heutigen Versuch der Aktualisierung ein „nicht kompatibel“. Was ist zu tun? Hilfe wäre super.

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Adobe Employee , Oct 21, 2020 Oct 21, 2020
Hi there,  Please see this link to install the previous version of Creative Cloud apps: https://helpx.adobe.com/in/download-install/using/install-previous-version.html Thanks  Kanika

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Adobe Employee ,
Oct 21, 2020 Oct 21, 2020

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Hi there, 

Please see this link to install the previous version of Creative Cloud apps:

https://helpx.adobe.com/in/download-install/using/install-previous-version.html

 

Thanks 

Kanika

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Adobe Employee ,
Oct 21, 2020 Oct 21, 2020

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Hi Ptra,

This most likely is due to your computer not meeting the requirements to use todays upgrade, links to the requirements for the latest version(s) are listed here: https://helpx.adobe.com/creative-cloud/system-requirements.html

Note: Adobe no longer supports 10.13 with many of the latest updates

As Kanika mentions, you could install a prior version or you may need to update your macOS or hardware to support later macOS versions.

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Community Beginner ,
Oct 21, 2020 Oct 21, 2020

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Hi Kanika, hi David,
thank you very much for your answers.

Petra

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