CC application de bureau demande sans cesse à être réparé

New Here ,
Jun 17, 2021 Jun 17, 2021

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Bonjour, depuis 2-3 mois mon application de bureau CC réclame des réparations aléatoires mais tout de même nombreuses. Je suis sous Mas OS Bigsur, mes softs et mon système sont généralement à jour. Donc régulièrement je fais "réparer" quand elle demande, puis tout fonctionne, elle met à jour les programmes - mais cela peut durer 2 semaines, comme 1 jour ou 5 mn. Certains jours j'ai du la réparer je dirais au moisn 7 ou 8 fois pour qu'elle me laisse tranquille... J'ai aussi tenté une réinstallation totale en désinstallant et re-téléchargeant la dernière version on line pour réinstaller. Sans succès apparent. Ca semble aller mieux ces dernières semaines (1 jour sur 3 envison) mais j'aimerais quand même solutionner ce problème. Merci de votre aide !

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CC FAQ, Creative Cloud

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Adobe Community Professional ,
Jun 17, 2021 Jun 17, 2021

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Have you checked with performance by creating new Administrator account on your Mac?

 

 

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New Here ,
Jun 17, 2021 Jun 17, 2021

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No, how can I do that please?
Sandy

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New Here ,
Jun 17, 2021 Jun 17, 2021

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There is only one account on my mac and it is an administrator account. Do I understand you suggest to create a second one and install CC desktop on it to check if the problem is still there? Duplicata or reinstall only one for all accounts? Thanks for your help.

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Adobe Community Professional ,
Jun 17, 2021 Jun 17, 2021

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You can create new Additional Admin account and test the app functionality. 

 

https://osxdaily.com/2017/07/17/how-create-new-admin-account-mac/

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