CC not compatible on Mid 2010 Macbook pro

[Mau Cheng]

Hi there, I am working from home and using an old mid 2010 Macbook pro running OS X EI Capitan version 10.11.6.

I tried to install Adobe CC to my Mac and they showed "not compatible" on Creative Cloud app. My Mac cannot update the system anymore. Please help.

 

[Just Shoot Me · Accepted solution]

You need to Upgrade the OS. That version Mac should be able to run 10.12.x or even 10.13.x.

Here you go.

https://osxdaily.com/2017/06/06/macos-high-sierra-compatibility-list/

[Mau Cheng]

Thanks!

Just realize you cannot update your OS via APP store, but need to search on apple website to get OS 10.13.
Successfully downloaded and updated my OS to 10.13.6. It's a bit slow on everything comparing to old OS but it WORKSSSS!!!

If anyone has the same issue as me, you can try upgrade your OS to 10.12 and give it a go. Maybe your MAC will run faster.

Thanks again!

[Nancy OShea]

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.  Min-requierments vary by product and platform.
https://helpx.adobe.com/creative-cloud/system-requirements.html

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[Jeff Arola]

If your MacBook Pro has a standard hard drive, probably a 5400 rpm one at that, replacing that drive with a ssd can make it seem like you have a brand new computer and also upgrading the ram to at least 8 gb can make a difference as well, but not near as much as an ssd will.