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Hi I bought CC for school & I'm trying to download the programs I need. So far I have only downloaded Photoshop but to even do that I had to repair CC. Now need Illustrator but it won't download. There's no error message or failed download, just no action when I click install. I've tried downloading other programs & same thing. The page is responding, connected to the internet, I've tried quiting CC but nothing.
Any suggestions? Should I try to repair it again or uninstall?
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Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html
Pay particular attention to Photoshop's new GPU requirements. See links below.
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html
What error messages or codes are you seeing?