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Change and cancel duplicate subscriptions

New Here ,
Jul 22, 2020

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안녕하세요. 제가 포토그래피 플랜으로 포토샵과 라이트룸을 사용중이었고, 에프터티이펙트도 추가로 사용중이었습니다. 모든앱 어도비 40%할인을 맞아 애팩,포토샵 등 모두 사용하기 위해 포토그래피 플랜을 모든앱사용으로 변경하였습니다. 에펙을 취소하고 싶은데 어떻게 해야 하는지 도움 부탁드립니다.

 

Hello. I was using Photoshop and Lightroom for my photography plan, and I was also using Afterty Effect additionally. To receive 40% discount on all app adobe, we changed the photographic plan to all app use to use all of Apac, Photoshop, etc. I'd like to cancel the epec, so please help me.

 

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Change and cancel duplicate subscriptions

New Here ,
Jul 22, 2020

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안녕하세요. 제가 포토그래피 플랜으로 포토샵과 라이트룸을 사용중이었고, 에프터티이펙트도 추가로 사용중이었습니다. 모든앱 어도비 40%할인을 맞아 애팩,포토샵 등 모두 사용하기 위해 포토그래피 플랜을 모든앱사용으로 변경하였습니다. 에펙을 취소하고 싶은데 어떻게 해야 하는지 도움 부탁드립니다.

 

Hello. I was using Photoshop and Lightroom for my photography plan, and I was also using Afterty Effect additionally. To receive 40% discount on all app adobe, we changed the photographic plan to all app use to use all of Apac, Photoshop, etc. I'd like to cancel the epec, so please help me.

 

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Adobe Community Professional ,
Jul 22, 2020

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Hello,
Try the following link for steps on how to cancel your subscription

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If it does not work then you will have to contact support. These are peer to peer forums and no one here has access to your account information. Click on the following link
https://helpx.adobe.com/contact.html
Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

-Manan

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